USTP conducts first Internal Quality Audit for CY 2025
By Randulf C. Doria, USTP System STRATCOMM
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The University of Science and Technology of Southern Philippines (USTP), across all campuses, successfully conducted the first Internal Quality Audit (IQA) for Calendar Year 2025 on June 2–4 and June 10, 2025.
The audit was divided into two groups covering all USTP campuses and offices. Dr. Nueva D. Salaan led the audit team for USTP Claveria, USTP Jasaan, USTP Villanueva, and USTP Balubal, while Dr. Charito G. Ong headed the team for USTP System, USTP Cagayan de Oro, USTP Oroquieta, USTP Panaon, and USTP Alubijid.
The audit covered various processes, including:
- ISO 9001:2015 clauses
- Context of the Organization
- Admission Processes
- Academic Processes
- Management of Learning
- Processes
- Risk Management
- MSP
- System’s Control Procedure
- Documented Processes
- Graduation Processes
- Hiring Processes and
- Competency of Employees
- Preventive Maintenance of Facilities, Equipment, and
- Vehicles Processes
- Calibration of Laboratory
- Equipment Process
- Support Services / Library Processes
- Procurement Services, Central Records Services, Supply and Property Management Service
- Research, Innovation, and Extension Services Processes
- Office of the Internationalization Processes
- Handling of Risks, Opportunities, Non-conformance, Corrective Action Report, and Feedback of Clients
- Effectiveness of Corrective Action Report
- Customer Satisfaction
- Management Review
- Other processes
USTP System
USTP Alubijid
USTP Balubal
USTP Cagayan de Oro
USTP Claveria
USTP Jasaan
USTP Oroquieta
USTP Panaon
USTP Villanueva
During the closing meeting, held via Zoom. Dr. Ambrosio B. Cultura II, USTP System President, delivered a speech. He stressed the importance of maintaining a culture of quality and continuous improvement to ensure that the university’s procedures and services align with global standards.
USTP’s commitment to quality control and continuous improvement is demonstrated through the Internal Quality Audit, which enhances services for all stakeholders.
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